How does leadership change when involved in a crisis environment? How does communication factor into these situations?

How does leadership change when involved in a crisis environment? How does communication factor into these situations?

Week 5 Blog Directions: Characteristics of Crisis Leadership

Introduction
In week 5, you will cover change management and crisis leadership.

Blog Directions:
For this blog, focus on the following questions:

Identify the most important step in crisis planning and management? Is there a way to plan for crisis situations? Who leads the response? How do you make employees feel safe in uncertain times?

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Additionally, consider whether we overdue this in organizations today following things like world disasters (9/11) or school/business mass shootings? Covid?
Be specific and support with external references.

Resources
Read/review the following resources for this activity:
•Lussier and Achua: Chapter 11, 12
•Minimum of 1 reliable resource for initial post
Weekly Learning Outcomes: (WK 5 LO 3)
WK 5 LO 3. Differentiate between proactive vs reactive solutions to crisis management