Describe the primary functions of management (planning, organizing, leading, controlling) and the associated skills, tools, and theoretical approaches that can be used to accomplish these functions.

Describe the primary functions of management (planning, organizing, leading, controlling) and the associated skills, tools, and theoretical approaches that can be used to accomplish these functions.

Explain the principal theories of leadership and motivation, and describe the fundamental considerations in managing and motivating individual and group behavior.

Describe actions to improve communications, manage conflict, develop strong organizational culture, and improve the ethical behavior in organizations.